DEPENDABLE, RELIABLE, KNOWLEDGEABLE, TRUSTWORTHY & FACTORY TRAINED

Mailstream Solutions understands the needs for quality service and what “up time” means to you.
First and foremost our technicians are Factory Trained and dedicated to keeping machines running at maximum efficiency.  Second, training your staff to fully understand the needs and wants of your equipment so your production shop will become “self maintained” to cut down on service calls.

SERVICE CALLS
Typically Mailstream Solutions has less than a 4 hour turn time from when a service call is placed. Some regions of the country are a bit more remote and additional time is required for the technician to arrive on-site.

PHONE SUPPORT
Phone support is usually available from 7am – 7pm EST but guaranteed from 8am – 5pm EST

PREVENTATIVE MAINTENANCE AGREEMENTS
Mailstream Solutions performs an in depth analysis of your machines, staff & production rate to structure a preventive maintenance schedule that is right for you.
Full service, on-site, limited and standard preventative maintenance plans are available.

MAILSTREAM SOLUTIONS GOAL
To exceed customer expectations by performing professional, trustworthy, and courteous service in a timely manner.